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Production Support

Production solving meeting

Embarking on the production journey can be daunting for any innovator particularly if this is your first time. Our ‘Production Support’ service seamlessly guides you through this phase, ensuring good communication, addressing challenges, and fortifying your relationship with the manufacturer. Experience a smoother manufacturing process with our expert team by your side.

Our Process

Initial Assessment & Preparation

Upon choosing our “Production Support” service, we’ll kick things off with an initial assessment of progress to date with the manufacturing partner. We’ll quickly assess the potential challenges or hurdles you might face and where our efforts are best focused.

Our team will engage directly with you, ensuring that we have a clear grasp on your production objectives, deadlines, and any specific concerns you might have. Moreover, we’ll take this time to introduce you to the key members who will be assisting you throughout this journey, ensuring you’re comfortable and confident in what’s being done.

Ongoing Monitoring & Troubleshooting

As your production gets underway, our dedicated team will be by your side, closely monitoring the process. We’ll be actively checking for adherence to set guidelines, timelines, and that nothing critical is being overlooked. Our role isn’t just passive observation; we’ll be actively engaging with your production team and the manufacturing facility, ensuring everything is progressing as it should.

In the realm of production, challenges are often an inevitable part of the process. Whether it’s a machinery breakdown, supply chain hiccup, or a quality assurance concern, our team is here to help. With our vast experience and industry knowledge, we can swiftly troubleshoot issues, recommend optimal solutions, and help implement them. This proactive approach not only saves time but ensures your production remains cost-efficient and on schedule.


After the majority of our allocated support time (close to 10 hours) has been utilised, it’s time for a comprehensive review. We’ll sit down with you, discussing the journey thus far: What went well? What challenges were encountered? How effective were the solutions implemented? This reflection is vital, not just for immediate improvements but for long-term production success.

During this review, we’ll also discuss the possibility of extending our support. If you feel our assistance remains vital for the continued smooth sailing of your production, you can easily renew our service for another 10-hour block. Remember, our primary goal is to ensure the commercial success of your product and manufacturing is critical to that objective.

Expert Assistance through the Manufacturing Maze

Manufacturing isn’t just about churning out products; it’s a labyrinth of decisions, compromises, negotiations, quality checks, and real-time problem solving. Especially for new start-ups, this maze can be daunting. Having an experienced team by your side, like us, ensures that you’re not just wandering aimlessly but are navigating with purpose.

Our experience has been honed by numerous projects, giving us insights into the pitfalls and shortcuts that might not be evident to someone new to the process. We understand the intricacies of manufacturing – from sourcing raw materials to ensuring the final product matches the desired specifications. By choosing our “Production Support” service, you essentially equip yourself with a compass and a map, enabling smoother navigation through the manufacturing journey.

Production support in a manufacturers

Proactive Problem Solving with Real-Time Support

Issues in manufacturing are inevitable. What sets a successful manufacturing endeavour apart from a less successful one is the ability to anticipate these issues and address them proactively. With our support, you won’t just be reacting to problems; you’ll be anticipating them.

Consider us your manufacturing safety net. With our seasoned team at your service, we’ll be constantly on the lookout, identifying potential issues before they escalate into bigger problems. Our real-time support means that, should a problem arise, there’s no time wasted in backtracking or searching for solutions. We’re right there with you, equipped to address issues promptly, ensuring minimal disruptions and maintaining the timeline integrity.

Production solving meeting

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Production support in a manufacturers

Strengthened Relationship

One of the most overlooked yet crucial aspects of successful manufacturing is the relationship between the entrepreneur and the manufacturer. The early stages of production are not just about getting the product right; they’re about building trust, understanding, and a collaborative rapport with the manufacturing partner. A misstep or miscommunication at this juncture can jeopardise the entire relationship, leading to delays, increased costs, and potential dissatisfaction.

With our experienced team on board, the bridge between you and your manufacturer becomes more robust. We understand the nuances of communication with manufacturers, the cultural subtleties, the technical jargon, and the importance of clarity in conveying requirements. By facilitating clear, timely, and constructive interactions, we help avoid misunderstandings and foster mutual respect.

Moreover, our involvement signals to the manufacturer that you are serious about quality and efficiency, which can motivate them to put their best foot forward. We act as the mediator, ensuring both parties are aligned in their objectives, cultivating an environment of collaboration. As you get to know your manufacturer and navigate the early challenges of product production, our presence ensures that this relationship is built on a foundation of mutual trust and understanding.

In essence, our “Production Support” service is not just about assisting with the mechanics of production; it’s about ensuring that the very heart of your manufacturing endeavour – the relationship with your manufacturer – is strong, positive, and geared for long-term success.

Problem solving workshop


What is production support?

Production support is a comprehensive service designed to guide and assist entrepreneurs and businesses during the crucial manufacturing phase of a product’s lifecycle. Transitioning from the conceptual and design phases to actual production can be challenging, rife with complexities and potential pitfalls. Production support encompasses a range of activities, including effective liaison with manufacturers, risk mitigation, cost and timeline management, and the establishment of a continuous feedback loop. In essence, it acts as a safeguard, helping to ensure that the product is manufactured to the desired specifications, within budget, and in a timely manner.

Manufacturing is a multifaceted process, and even minor missteps can have significant repercussions on product quality, cost, and delivery timelines. Production support is pivotal for several reasons:

  • Quality Assurance: Ensuring the final product adheres to the intended design and quality standards is paramount. Production support provides rigorous quality control measures to catch and rectify deviations.
  • Effective Communication: Bridging the gap between entrepreneurs and manufacturers can be challenging. Production support facilitates clear communication, ensuring both parties are aligned in their objectives and understandings.
  • Cost Efficiency: Unforeseen complications or changes can escalate costs. With expert oversight, costs are managed and kept within budget, without compromising on product quality.
  • Risk Management: The production landscape is filled with potential challenges, from material sourcing issues to machinery malfunctions. Production support anticipates and addresses these challenges proactively.
  • Timely Delivery: Delays in production can disrupt downstream operations like marketing and sales. Ensuring production stays on schedule is vital for a product’s successful market launch.

Production support services are typically provided by experienced consultancies or agencies that have expertise in product development and manufacturing. These organisations have seasoned professionals adept at navigating the intricacies of the production process. They possess a deep understanding of manufacturing best practices, quality standards, and the dynamics of effective manufacturer liaison. Often, the team will consist of product designers, engineers, quality assurance experts, and project managers who work collaboratively to ensure the production phase is executed flawlessly.

Whilst we don’t have the necessary QC and QA experience in-house, we can provide the necessary support and guidance in other areas whilst coordinating trust-worthy partners to deliver on the quality, audit, testing and inspection side of manufacturing support.

Our Production Support service is tailored with your convenience in mind and billed in blocks of 10 hours each. Once most of these hours are utilised, we’ll sit down with you for a detailed review. We’ll discuss what we’ve achieved and outline the next steps. If you feel the need to continue with our support, you can easily renew the service by purchasing another 10-hour block. This structure ensures you have full transparency over costs and the flexibility to decide how much support you need, without any long-term commitments. It’s all about giving you control and peace of mind throughout the production phase.

Our Production Support service is tailored with your convenience in mind and billed in blocks of 10 hours each. Once most of these hours are utilised, we’ll sit down with you for a detailed review. We’ll discuss what we’ve achieved and outline the next steps. If you feel the need to continue with our support, you can easily renew the service by purchasing another 10-hour block. This structure ensures you have full transparency over costs and the flexibility to decide how much support you need, without any long-term commitments. It’s all about giving you control and peace of mind throughout the production phase.

Overview of Production Support

Stepping into the realm of production, especially as a budding entrepreneur, is akin to navigating uncharted waters. This is where our ‘Production Support’ service comes into play, designed to be your compass and your habour pilot, guiding you through these intricate phases and ensuring a smoother journey.

Imagine for a moment, embarking on a production endeavour without any support. The potential pitfalls are numerous. Miscommunications with the manufacturer, misunderstandings regarding product details, and even something as simple yet crucial as time zone differences can wreak havoc on your timelines and objectives. The initial phase of interacting with a manufacturer is crucial, setting the tone for your future relationship. Getting this wrong can not only delay your product’s entry to market but can also inadvertently inflate costs.

At the heart of our service lies a deep understanding of these challenges, born from years of industry experience. Our initial step involves a quick assessment of your progress with your chosen manufacturing partner. By understanding where you stand, we’re better positioned to forecast potential challenges, making proactive interventions. Our overall objective is to save you time, money, and the inevitable stress that arises from missteps in this phase.

Furthermore, our involvement goes beyond mere analysis. We serve as problem-solvers, bridging any communication gaps between you and the manufacturer, addressing technical challenges and bringing new options to the table to resolve sourcing issues. Language barriers, cultural differences, and divergent business practices can lead to misinterpretations. With our experienced team by your side, these potential roadblocks become mere stepping stones, facilitating rapid progress.

However, perhaps the most understated, yet invaluable, aspect of our service is the relationship building. A positive, productive rapport with your manufacturer isn’t a luxury; it’s a necessity. Early interactions set the foundation for this relationship. Our seasoned team ensures that these initial interactions are positive, ensuring mutual respect and understanding. Remember, a manufacturer isn’t just a service provider; they’re a pivotal partner in your venture. By fostering a strong relationship from the outset, you’re more likely to benefit from flexibility, improved collaboration, and even potential cost-savings in the long run.

Our transparent billing system is designed to put you in the driving seat. Our service is billed in 10-hour blocks, offering clarity and predictability. As we approach the end of this allocated time, a review is initiated. This not only allows us to assess the progress made but also provides you with a clear understanding of the value derived, empowering you to make informed decisions about future engagements.

In essence, our ‘Production Support’ service is a guiding hand, aimed at not only addressing immediate challenges but also setting the stage for long-term success. From proactive problem-solving to cementing a robust relationship with your manufacturer, we’re here to ensure your production journey is as efficient, cost-effective, and stress-free as possible. As you take the brave step into production, take solace in the fact that with us, you’re not walking this path alone; you have a team of experts championing your success at every turn.

From idea

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