FAQ

Start with our enquiry form. It's a short set of eight questions, but it tells us a lot: where your project actually stands, what you need from us, and how our services might fit around that. You don't have to reveal anything that would affect your IP. From there, we'll usually follow up with an NDA and then a video call, partly to answer any questions you have, but also to walk you through how we work, so we can ensure we fully understand your requirements and objectives.

It really depends on the scope and complexity of the project. A focused piece of work, like refining an existing design or solving a specific engineering challenge might take a few weeks.

A full product development project, from concept through to manufacture-ready design, can take several months, especially once you factor in tooling, testing, and certification.We'll give you a realistic timeline once we've scoped things out together and understand how complex the project is.

We work with a range of clients, from small businesses and start-ups bringing their initial product to life, to established companies developing new ranges or improving existing ones.
What our clients tend to have in common is a physical product that needs to go from initial idea to something that can actually be made, whether that involves injection moulding, electronics, or meeting specific regulatory standards. If you're not sure whether your project fits, get in touch and we'll tell you honestly if we can help.

Absolutely. We're very used to working collaboratively with in-house teams and working with third party experts, including engineers, electronics developers, manufacturers, IP attorneys, and marketing teams. We see part of our job as being the bridge between different experts, so if you've already got people involved, we'll fit around them rather than duplicate what's already there. We always seek to add value where you need it most.

Since D2M started in 2011, we’ve helped our clients take hundreds of products from concept to market. We often source manufacturers in the Far East or Europe, and support our clients as they set up production, navigating tooling, sampling and all the complexities of producing a new product.  Whilst we don’t specialise in sales and marketing, we do have a network of contacts, who we can connect you to, to assist you as you launch the product.

Yes! Our clients come to us at every stage of the process. Some are right at the beginning but often they have already done concept workor early prototypes.  If this is the case, our work usually starts with a discovery meeting or a design review to ensure that we can fully understand all the development and learning that’s already taken place, before working out the best next steps.

Yes, both. Some clients come to us with a single, well-defined project with a new product to design, a range to develop, or a specific problem to solve. Others prefer an ongoing relationship, where we act more like an extension of their team, picking up projects as they arise. We'll help you figure out which setup makes the most sense once we understand what you're working towards.

Over the years, we have built up a network of manufacturing agents and partners across the world. Suppliers usually specialise in one area, such as injection moulding, textiles or metal pressing.  Sometimes more than one factory is needed, where a product has both hard goods and textile elements, for example. We don’t always have the perfect manufacturer for a specific product, but in these instances we often use a manufacturing agent, who can source the right partner and even manage production and the supply chain for you.